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BootsBoots Customer Survey – £100

Boots is the leading pharmacy-led beauty and health provider in the United Kingdom. They are a member of the Alliance Boots international group. They have nearly 2,500 store locations to serve the community. The company offers great prices on products and services and has friendly staff to help you.

Have you heard of Boots latest survey option?

Boots is offering a new customer satisfaction survey. This replaces the last survey option which used to be available.  Upon completing the new survey option, you will be entered into a drawing for one of two prizes. The winner can choose between £100 Boots Gift Card and £200 in Advantage Card points.

When you access the survey you will need your latest receipt on hand to start the process. You will need to enter your ten or fifteen digit survey code which is located toward the bottom of your receipt.

This survey option is hosted by Empathica, so you will be entered into the drawing with ten entries. You will also have the chance to win an instant iPod which is courtesy of Empathica. If you win and decide to choose the point’s value option – it is worth 20,000 points when converted.

A total of 14 winners will be drawn each month and winners are selected randomly. If you do not wish to use the Advantage Card option, you will be able to choose a Gift Voucher from Boots, if your name is drawn. If you would like to know more information about the rules and regulations or the latest winners, be sure to review this info on site.

Would you like more information about Boots?

If you desire to find a location near you, then visit Boots Store Locator. You can enter your postcode, or town of interest and you will be able to view locations available as well as find additional store services.

If you would like to find out more about the Advantage Card, then you can view their information online. For every £1 spent, you will receive 4 points. Information is given on how to sign up, collecting points, spending points, calculating points, as well as card offers. A list of frequently listed questions is also available for your convenience. Other benefits are available for being a card member including:

  • Treat Street – collect points on fashion, travel and more
  • Boots Parenting Club – offers and advice for mums to be
  • Boots Health Club – offers for those over the age of 60
  • Extra Offers Kiosk – offers which will allow you to earn extra points

Creating an online account with Boots

Did you know that you can create an online account with Boots? Customers can sign up on line for a Boots account to keep track of items purchased and much more. The account offers a way to personalize your Boots experience.

Don’t forget to check out the survey option at www.ourbootspharmacy.com and let them know how they are doing. Not only will you be helping others, you might even win a nice reward!


  1. My wife is delighted with the perfume your member of staff helped me choose.

  2. The service has improved tremendously since my last visit. I had stopped coming to Boots for my prescriptions because they were so unhelpful and took so long, but this time, they said that it would be ready within 30 mins, and it was !!!Keep up the good work and I may well come back on a regular basis.

  3. derek fitzgerald

    I collect all my meds in boots Charlestown, all the people working there are very helpfull and friendly.

  4. Mrs Joanne Whorton

    Excellent service received at Settle Boots Pharmacy, store always tidy and service with a smile. Prescriptions always received quickly and efficiently.

  5. very good service

  6. margaret davidson

    trying too do survey my code is 7385-5455-5551-761

  7. Have I put the answer in the correct space? I usually comment upon the service at my local Boots store in Woodbridge, Suffolk UK where the service is excellent and the staff always more than helpful. On Monday I was served by a young lady called Amamda.

  8. Gail Livingston

    was served by Jan today,she was friendly,helpful,discrete,and very professional in her approachto me.I went away feeling good thank you Jan. x

  9. Joseph Hennessey

    Always good service.

  10. Janis McConnell

    Had excellent service from your store in Reading. Was given help tp select suitable products and I am very happy with the results. Friendly service for me ensures I’ll come back.

  11. stanley howard cooper


  12. The pharmacy service at Boots the Chemist in Wadebridge Cornwall is very efficient, friendly, and helpful. Whenever we call in to collect prescriptions I find the pharmacy service is fast and if I ask for advice they are very helpful. The staff in the branch are cheerful and helpful too. We are lucky to have such a good branch of Boots locally to where I live.

  13. Nick at the pharmacy dept. at your main branch in Brighton was amazing and helped me so much

  14. Boots provide a good service in all their shops.
    The staff are helpful and knowledgeable.

  15. Younes he is my friend vrey good serve and this pharmacy neci and good servci

  16. Excellent service from pharmacy

  17. I was served at the pharmacy at boots riverside norwich today,I had a new medication due to being diagnosed with asthma. i was served by 2 pharmacist Marta and Clive,they were extremely helpful and put my mind at easy about my condition.They showed me how to use the enhalor and went through specific ways of handling the condition,they were very polite and helpful,and this eased my anxiety greatly,they gave me a number to ring to speak to them if any problems or concerns arose,and booked me in for a follow up chat to see how i was getting on in a weeks time.iI have never truely recieved such good service and nice caring people in their proffesion who care about the customers in this way,it was a welcome and plesant suprise and esaed my mind immensly.

  18. Poonam always makes you feel welcome and always has a smile on her face.She is very polite and very helpful.And always makes time for you if you need it.

  19. i am very pleased with my shopping experience at Boots

  20. Very good service

  21. The service I have received has been far above that from any other pharmacy. Your pharmasist, Monica, went to great lengths to ensure that I was aware of the purpose of my medication, and arranged a regular presciption will be available monthly. The date of my next collection has been made and noted in my diary. This is such a help for an elderly single individual and you have made life a lot more certain and easier. Thank you so much. D.S/

  22. This survey is not very easy to access

  23. I would once again like to thank JO from the pharmacy team for her extraordinary service she gives, always with a smile.Nothing seems to much trouble to her to help me when i have problems obtaining medication.She is a credit to the company.

  24. It was quick pleasant and easy to shop at Boots Bridge of Dee Aberdeen today.

  25. miss joanne sims

    Maria served me very effiently and polietly

  26. kathleen delaney

    today i was served by Abdo in douglas boots branch. his manner was very helpful and customer friendly.i am a regular shopper at this branch and i recommend boots more and more to my friends!


  28. Excellent customer service informative and helpful

  29. speedy helpful service by a nice young woman called Chantelle.

  30. On my visit to Boots today I was met with a smile and a cheerfull Lady who served me quickly and politely. Thank you Boots.

  31. staff at boots in clayton square liverpool made me feel so relaxed . The serice they provided was excellent and they were all very friendly and helpful and greeted all customers in a kind and welcoming manner. Excellent customer services.

  32. I am a serving police officer and today was involved in policing the Chelsea v QPR match at Stamford Bridge. I recently received a burn to my foot. I spend a lot of time on my feet and to get through the day and for the days ahead , I attended Boots at Fulham Broadway.

    I was impressed by the excellant service from the Chemist/assistant Mechali.

    I was attended to promptly and was suprised at the expert knowledge of product availability. I was shown alternatives. The service was proffessional, polite, charming, considerate, informed and very helpful.

    I left commenting to a colleague that the service was not only exceptional but far better than I could expect from my GP.

    Please pass my thanks to Mechali. Many thanks Mike Longman

  33. I was served today by Kim in the Chippenham branch. She was very courteous and helped me with a back problem I am experiencing at the moment.
    Many thanks Kim

  34. Today I challenged Dena to help me find a product to take the place of a veterinary dressing I had been using on one of my parrots. She gave me a big smile and took me to the selection of dressings and found me exactly what I was looking for. She was very pleasant and interested in my problem. Thank you Dena, you solved a big problem for me in the nicest possible way.

  35. Mrs Peggy Rawlins

    The assistants in my local branch (Great Shelford) are always most polite and helpful. Importantly, I know that I will receive sound advice and help from the pharmacists. I was most impressed to have an in depth talk/consultation in a private room with the pharmacist about the medication I had been prescribed for a recently diagnosed problem.

  36. Mrs Joan Kearns

    I visited your Boots store in the mall at Crawley today and was served by a young lady called Sfia. Although I was not sure of the corect name of the tablets I required she went to the pharmacy and got a book to check for the corect ones. She also went out of her way to make sure that I got the best price on the other goods I reqired. I only wish that some of the other shops would train their staff in customer service as this would make shopping a pleasure and not a chore. It was a treat to shop at Boots.

  37. The staff at Loddon, Norwich Boots Pharmacy are always ready to help and I get my repeat prescriptions there. The stock is better since the shop has been refurbished.I saw the new pharmacist there today called Adeline.

  38. The staff at Loddon Boots pharmacy are always very helpful and pleasant. I had a review of my prescription today

  39. Tracy mctaggart

    Was a real insetive for me to stop smoking when I joined the quitsforyou schemethey gave me the encoragement I needed Claire and Louise have been fantastic

  40. Thank you to both assistant and pharmacist yesterday at boots. You couldn’t have been more help, thank you.

  41. I have been served by John many times in Boots at kingsgate East Kilbride ,and would like to say how pleasant and helpfull he is nothing is too much bother to him .

  42. Berkhamsted Pharmacy is always very efficient, friendly and helpful.

  43. I had the pleasure of a friendly smile and pleasant mannered young lady called Kim in the red ditch branch of boots pharmacy.
    As I felt run down and miserable the smile I received cheered me up

  44. After quite some time i visited Boots Pharmacy, Victoria Centre.There i was served by a member of the counter team by the name of Anthony, his product knowledge and advice was really helpful in helping me chose the right medicine, i now feel confident that i am using my medicines in the correct way and for the right purpose. I was even advised of possible interactions with other medicines which i should be aware of, all in all my expectations were exceeded…definitely be using Boots Pharmacy more regularly from now on.

  45. I’ve always found boots pharmacy service, quite obliging and helpful
    and any waiting time for prescriptions is very good

  46. I visited Boots pharmacy in Eastern avenue,Lichfield,Staffordshire, I was greeted by a assistant by the name of Mimi, she is always very pleasent and helpful and makes you feel very comfortable,This is something I feel quite rare in our shops today.
    So I would like to thank Mimi and all the staff at our pharmacy,for the helpful kind and proffessional service they give us. Kind regards G.Barrett.

  47. William Main Martin

    The service l received at Westgate on Sea pharmacy was better than l received from my doctor ,Zareen explained about the medication and when to take it and that was never explained at the doctors.

  48. Mrs Norah Timmis


    121 8952 0095 131

    Staff were extremely helpful and I learned more from
    the pharmacist than a visit to my doctor.

    • Mrs Norah Timmis

      The staff were extremely helpful and I learned
      more from the pharmacist than from my own

      121 8952 0095 131

  49. All I store staff very nice

  50. Well done boots

  51. Amer in Boots in Gloucester Rd Bishopston Bristol is really helpful with pointing out special offers

  52. F W Harris........

    Friendly and efficient staff and pharmacists at UDDINGSTON BRANCH.Always go that extra mile with customer relations

  53. Mrs F Jamieson

    Considerate and sensitive attention from Chau in the pharmacy today when picking up my prescription. He gave me a some information about my newly diagnosed, long-term condition and made me feel very welcome to come in any time to discuss any queries or worries with the pharmacist. Thanks.

  54. A huge thank you to the strong team at boots pharmacy in Milton Keynes, particularly Rosemary, Bode and Steve. My son has cerebral palsy and is autistic, he uses a wheel chair and can go short didtances with sticks. The ends to his walking stick needed replacing, the mighty team at Boots MK struggled valiantly to remove it!! I was having a particularly stressful day and they really cheered me up.They didnt give up until the offending end had been removed and replaced. Really excellent customer service. They certainly went the extra mile for us.

  55. Entered Boots at Sleaford on Tuesday 29th May and spoke with Zoi. My complaint was sensitive but she ensured that we had the privacy to discuss my issue. After several minutes of questions and answers I was given medicine with strict instructions to follow and after two weeks if there is no improvement to visit my GP.
    I was very impressed with Zoi, she knew exactly what my previous treatment entailed. I will certainly seek advice again from this store.

  56. Great service, very helpful staff in any department you go to, they never let you down and always do their best to find a solution to your problem. Efficiency and knowledge – this is what makes Boots stand out. Keep up the good work guys!

  57. Elaine at Lisburn Bow Street was very helpful and friendly. She even went round the shelves and got some of the goods for me.

  58. Eduvigis Endozo

    This is to inform your good office that Iam very pleased with the services rendered to me by Boots Tooting especially Faye who is collecting my repeat prescriptions and Sakina who is very accommodating and both are helpful

  59. Excellent and efficient service and particularly the help given in the pharmacy. Also the personal assistance given when arrangements can be made to deliver prescriptions if it is inconvenient to collect from the local store.

  60. Today I was impressed by the excellent service in boots
    pharmacy(Lisa)very polite and helpful.

  61. Was served in Boots, Shandwick Place on Sunday, 3rd June 2012 by a very pleasant, courteous, assistant Sandra, who I understand is helth care qualified. She was able to reassure me that I would have no problems with the products I bought and should there be any reaction whatsoever then I simply had to return to the store. This is customer care par excellence and one could not wish for better.

    I left the store in a happier frame of mind after being given this reassurance by your employee, and bear in mind it was a Sunday, often a day when stores are staffed by week-end workers who have no knowledge of their products.

    I am not being in the least bit patronising but well done Boots for providing this service.

  62. Good service received again today whilst collecting my repeat prescription – super service and the pharmasist and her assistant are always very friendly and helpful.

  63. suzanne lancashire

    Always excellent service at this small pharmacy next to the doctor’s surgery.

  64. Chris Adam Smith

    Excellent repeat prescription facility!

  65. I have no doubt abot the staff at the very small branch – adjacent ti the Oractice in the Tiown. THey are all cheerful – I appreciate being greeted by my name when I have to go the collect a scrip. THe service provided by a script being requested at the Practice and the dispensing of such at the pharmacy. Typically one is met by a “grin” – by which I imply that a smile stops at the teeth whereas the “grin” goes much further back – and carries much more genuine emotion. Happy staff – and show it. No criticisms at all. David Carter.


    Just been to our local Boots Pharmacy on the Queensway shopping parade in ipswich(june 16th 2012),where Christine served me,and as always was,professional,and made my visit a pleasure. even though, we go there with our ailments,it does not matter who you see in this shop everyone is very helpfull.WELL DONE EVERYONE,YOUR COMPANY SHOULD BE VERY PROUD OF YOU ALL.THANKS SO MUCH.

  67. I visited the Bharti Pharmacy on Long Water Lane this morning after attending a Doctors appointment where I was told catagorically to stop smoking. The Staff there were great. They not only handed me the Quit Kit you provide but took the time to talk to me about the different types of products available to me to aid in my challenge. Even telling me that I could possibly achieve my goal without any aids, just someone to talk to when things became bad or finding something to distract myself ( I should point out that I am not a heavy smoker, so these comments were not made flippantly.) They gave me a whole list of options which I am currently exploring. It made a pleasant change to talk to someone who was not interested in selling me a product, they were actually interested in me and my health. I would love for you to extend my thanks to them.

  68. good service from the very efficient carole

  69. I am a regular customer in Boots on Baggot street, I have to say is very few consultants out there that provide the servise that I get every time I go there.Especialy I would like to thank the blonde girl, I think her name is Claire she is blonde and she wasnt wearing a uniform,I wish there were more people like her, that are geniuanly helpful and pleasant.Thank you for making my day every time I go in.

  70. Was served today by Anne in Hexham who was helpful and polite as is all the staff in branch .

  71. I was served today by Anne in Hexham who was helpful and polite , as is all the staff in the branch.

  72. Michelle at Boots Pharmacy Haverhill always greets me with a smile
    and calls me by name nothing too much trouble always cheerful and a pleasure to see.

  73. I am a constant visitor to the north
    And upon a visit to your Dungannon store
    I was dealt with very professionally and
    very attentively by your staff member Aisling
    and would have no hesitation going back to
    your store.
    As an employer myself I would like to say
    staff members like Aisling are a credit to your company.

    Keep up the good work.

  74. in boots all guys working very hard and fast in pharmacy.in my visit they ready my med in 20 minutes.they make me very happy .

  75. Neville Cawas Cyrus Bardoliwalla OBE, BSc (Hons) Biochem (U of L), ABPI

    Re: Boots Pharmacy Dept, St Georges, Harrow, Middlesex.

    Pharmacist: Ms Rupal Popat

    Comment: Having been a long standing customer and had dealings with Ms Popat on numerous occasions over the years i am delighted to say that she has always conducted herself with utmost professionalism and apt decorum.

  76. I visit your store at Denton Park Newcastle NE5 2EY on a regular basis. My scripts are managed for me and I am informed when they are ready. All the staff from first to last are pleasant and helpful,they make us feel that we are more their friends than just customers. Importantly they know customers by name which makes us feel good.





  79. I had to purchase some tablets from Boots at Liverpool street, it was 7am in the morning and the pharmacist was fantastic and helped me select the products i required. Wonderul service as usual.

  80. I visited east croydon boots today and I must say I am highly impressed by the service the staff provided me. Jane not only help me find the right product but also showed me the prescribed product available at a much cheaper rate over the counter( Which I didn’t notice). Thank you and keep up the good work!!

  81. I patronise your Cinderford, Glos pharmacy and store very frequently, and I am confident I will always receive the utmost courtesy and assistance from the staff there. Tracey (the manager) and Cilla are exemplary, and the pharmacy staff too are first class. Your company should be very proud of the quality of staff you have at your Cinderford branch

  82. I’ve been East Sheen.Shah served me,he was very polite and patient with me.Thank you:D

  83. What service I got from boots in the concourse centre in skelmersdale the girl was excellent Marie who helped me so much very polite and helpful thought I was back in the old days thank you Marie and all the staff

  84. Barrie Woodford

    The staff at the new Boots chemist in Knaphill are excellent particularly the chemist a Miss or Mrs Naamah Stronpley Agree. She displays a very rare understanding of the pain & suffering I undergo.
    She has explained to me the qualities of the various types of medication I take and what they are designed to do for me.
    My only downside is that quite often I have to return a second time to retrieve my prescription because the chemist does not carry sufficient
    stock for my requirements. Which I tend to find slightly annoying.
    Has you may appreciate being disabled makes it difficult for me to make the effort to return to the shop again.

  85. I was served by Joey on the 20th July and she was a very helpful, smiling girl. It was very nice shopping at Boots for my first time.

  86. thank you claire for helping me find my shampoo the other day , so helpul and polite i never ususally hear polite things xx 🙂

  87. i brought some lush lip gloss and it was really nice and cheap and the staff was great and they wear cheer ful and laughing and that is what i would love to be around thank you boots xx 🙂

  88. i love the way boots are so close to wear i live and i also like how the staff members talk to each other and i like the way they greet you as you walk in xx thank you for being there 😀

  89. Having boots close to wear i live is a good thing and i like the way they speak to me and each other

  90. i think boots is very helpful i like going there 😀

  91. very impressed with theefficiency of staff in the normanby branch with my repeat prescriptions ,

  92. Only two glitchs in eight years~both amicably resolved~its always a pleasure deal with the staff in Clitheroe.

  93. The pharmacy staff in hamilton town centre are second to none. Kathryne cant do enough for customers. Always smiling and chatty.



  96. I get all my medication at boots in greenbridge swindon, and the staff are always very good, and are very helpfull

  97. we get all our medication from Boots in Bookham. All the staff are nice and helpful. Especially Syed who is very knowledgable and gives great advice.

  98. I was in boots in blanchardstown centre today and I was assisted by susan, who was very helpful and friendly.

  99. great service

  100. I have been a customer at all over the country ,I have always found the staff very curteous and helpful I am now settled in the N.E and use the Whitley Bay boots and also North Shields branch for all of my medication as I am disabled they deliver and I can ring anytime and nothing is a problem to the staff I would like to thank them all for their dedication.

  101. At the Milton Keynes branch today,I was served by Phyllis who was most approachable,helpful and most professional.She quite brightened my day leaving me with a smile on my face.Thank you.

  102. every time i go to the whitland branch i have a joke and a laugh with the staff,which are helpful and efficient.

  103. I have always found Boots shops very well organised, stocked with every item required, and helpful, friendly staff. Would that every shop were like it!

  104. receipt code no. 9560 2400 0061 342

    I was so grateful for the asst.who phoned from Boots Hoghton St.to your branch on the Asda site to enquire about a product.On arriving there,Paul Healthcare Adviser was extremely helpful and I left,a very satisfied customer.Service like this makes one want to shop there again.THANK YOU. was

  105. a big shout out 2 all staff 4 all ur help i get every day, & thanks 2 Alec 4 always being a cheerfull helpfull member of staff, also Cloe,

  106. Susan E. Wilkinson

    I was served by Jeanette on 15th July in Boots (Newport, Shropshire) and was very pleased with the service I was give. However, I had left my purchases in the boots bag on the floor whilst i was paying by card. Have been looking everywhere, and today (15th) have rang up Boots to ask if they had a boots bag with items left, and luckily someone had handed it in – phewee, what a relief. Am really pleased I’ve found it. 🙂

  107. I was served by Nadia to-day (21st August) in Boots at Sutton,Surrey-109 High Street at the pharmacy and very pleased with the service. I will recommand any of my friends to go there. friendly and very helpful.

  108. Christine Williams

    I was very impressed with the two girls at the pharmacy at Whitstable Boots today. Very helpful and polite

  109. I always find the staff at the Broadway branch very helpful.

  110. I often shop at the Boots store in Streatham. The staff there are very polite, courteous and knowledgeable. In particular I can commend Alex, Pat, Linette, Maria and Nigar for their knowledge of items in store and where they are. They are also very adept at ordering items not in store. I and many of my acquaintances are very pleased with the service we get at this store.

  111. Service seems to have improved at the Lewes branch and my visit yesterday was quick, efficient and polite.

  112. I am very pleased with boots at the broadway medical centre evryone is so friendly it is a pleasure when i go for my repeat perscription it is always ready to pick up and tracey is very friendly always has a smile she is a credit to boots pharmacy

  113. As a regular user of the Boots prescription management service, at the Birchwood Medical Practice, Lincoln. I find the staff very friendly and helpful.

  114. Because I am finding it harder and harder to get about, even with a car, you no idea how pleased I was to answer my front door to a chap, displaying the, Boots logo, with a bag of very much needed drugs. In fact I was so pleased that I rang the shop and when the lady answered, I said, “Excuse me, I have just taken a delivery of some medication, (at that point I could sense the poor lady cringing in antisipation of some old fogie with nothing better to do but spoiling what would otherwise be an excellent day), and the reason I am calling you is because it has really made my day, thank you very much”.

  115. Hi, I would like to commend the service of the 3 lovely gentlemen who work at Croydon Boots chemist namely Joseph, Gordon and Dom. They were very efficient in processing my mother’s long list of medications in record time.

    Best wishes


  116. R. Arthur Williams

    The staff at boots pharmacy at “The Fort”, Edinburgh are always most helpful and courteous

  117. Nora at southport boots(chapel street branch) couldn’t have been more helpful in fact she when out of her way to help me,very nice and friendly:)

  118. Teresa collects and delivers our prescripions.(Kirriemuir Branch)
    Always smiles and will bring any shopping we need.
    A great service.

  119. I was very impressed with Rosaleen at the Sprucefield branch. She was coureous and efficient, and was most helpful.

  120. i alwaey get promt and courtious service when i shop at the falkirk branch. jack.

  121. I hv been to boots in Oxford street on 07/09/2012.
    They improved their customer service much better than before.
    I’m impressed and will keep going there.
    Specially the lady named watsella was very kind and helpful.

  122. Yestarday I was in Boots in Brighton.I was served by Sue P.
    The staff in this company is really polite and competent.

  123. At the North Shields store I asked for a product I have never used before. The assistant was extremely helpful, and looked it up for me, but discovered that it was not available at this local branch. However, she offered to order it for me directly. Sue was very pleasant and helpful. I wish all shop assistants were so!

  124. I visit the Boots Pharmacy, 2 The Broadway, Witts Hill Southampton, on a regular basis due to needing pain relief. I have had wonderful help and advice from the information on the use of a tens machine to how my medication works and keeping fit around its use. The assistants and the chemist have been both proffessional and helpful when dealing with any questions or needs that have arisen and in helping me communicate with my GP. They have become an important part of a team of people who keep me fit and active when in some circumstances it could have been quite different. Thankyou.

  125. Joanne (No7) who served me on Friday was, as always, friendly, professional and helpful. The staff in this branch of Boots is the recieve the best value for money be given the best advice .

  126. I always receive the best advice from the staff in this branch of Boots. Joanne (No7) served me on Friday – she was professional, helpful and very friendly. These are the treasons i always buy my toiletries from that store.

  127. I was more than satisfied
    with the help Angus gave at Penrith Branch

  128. The lady who served me with my precription was really helpful, explaining the I could organise to have my repeat precription sent directly to my local Boots shop and they will organise it all through my GP surgery, fantastic idea, Many Thanks, this will help me a lot.
    Thank you staff at Eccles branch.

  129. Clare at boots hamworthy kindly helped me how to deal with my prescription I would have got it wrong without her help. Thank you Clare 179.

  130. Boots Chemist Piccadilly Circus

    Petite oriental dispensing chemist helpful with advice and speed of foot.
    Bina manageress also great with giving flu jab

  131. Was looked after by a delightful Girl Luisa at Fulham Broadway branch for stopping smoking she very helpful

  132. Shakira at Putney Branch very pleasant and helpful.

  133. Joseph McIvor,Esq. B.E.M.

    My local Boots pharmacy operates from within the Princes Mall at East Kilbride Shopping Centre.I rarely submit my views to surveys, so it is with much sincerity that I offer my appreciation of the service provided at this branch. The staff are extremely helpful, efficient and thorough.They seem well drilled in remembering customers, making pleasent eye contact and presenting a smile when appropriate.Despite being a geriatric nuisence, I am always treated with courtesy by the staff. On my last visit the pharmacist Christine was a credit to her profession.

  134. My husband and I were about to set off from Gatwick airport in sep.2012. when we found out that my husbands 160ml bottle of after shave would only be allowed onto the flight unless it was in 100ml bottles or less. As it cost over £60, and as we could not remove the atomizer spray top, we were very reluctant to through it away, so asked if there was any body who could help, we were informed that a Boots shop at the terminal did sell small bottles and that they may be able to help.
    In the shop I was served by a very nice and helpful lady called Shirley,who went to a lot of trouble to remove the spray top and put the liquid into 100ml bottles.My husband and I would like to take this opportunity to thank Shirley and to let Boots know that they have a first class lady working for them.
    Many many thanks Shirley.

  135. Every time I need help with any of the products, the staff always help me and explain anything about it. I´ve never had any problem with them. They are very frienly and helpful.

  136. Jerry cannon-moore

    Went to the high street dudley and was served by Kate she was very polite and got my prescription though very fast and efficient.

  137. steve swift at the corfe mullen branch is afirst class pharmacist he shows concern for his customers about new drugs with a full back up calls about any concerns you may have , his staff are pleasure to speak to about any problems you may have

  138. Code No:- 4741 3166 6661 371

    I couldn’t be more impressed with ‘Jackie’ at the Keighley store, she was so helpful, polite in my quest to exchange a broken Babyliss shaver. I wish all shop assistants worked with so much enthusiasm, nothing was too much trouble for her.
    Many thanks Jackie.

  139. Its like visiting friends when you go to the shop so helpful.

  140. Janet was very helpful and gave good advice on what products were best for me.

  141. 1278 1155 5508 110 The staff at the chemist are an asset to Boots nothing is a problem only to happy to help what more can i say THEY ARE SIMPLY THE BEST

  142. I picked up the 8 items on my repeat prescription earlier today and everything was packed and ready for me to take away.
    It was pleasure to receive such efficient and friendly service and advice was offerred on one item where the medication had been changed.

  143. I have visited the Grinstead branch on the 2-nd of November.I have been helped by Antony.It looks like he knows what he is doing.Very friendly,sympathetic and keen to give you the best possible information.He did a great job indeed.
    A big THANK YOU!

    • I am very happy with the Boots pharmacy in Witham on 4 SPA ROAD, Essex. 10 for 10!!!
      Very accommodating, polite, helpful, who gave me full information proved to be Mr. OPE. I express my immense gratitude!



  146. I have always found the staff pleasant and helpful but they are not helped by the constant change of systems and pharmicists

  147. it is heartwarming to be served by such pleasant and helpful staff such as Kath at the Merthyr Retail park,nothing was to much trouble for her which was very invigorating for my wife and myself.Other shops should sit up and take notice of our Boots experience today.

  148. I went to shopping at Elephant&Castle shopping centre today,I am very happy with your staff Adiam who gave to me a good service,so I would like to back to this shop shopping again late on !

  149. I collected my clients meds in Bookham boots.I was served by SYED.He allways very helpful and friendly. Thank you , Syed.

  150. served by Alison in Darlington today. A very nice experience and I would like to say thank you very much. You are a star.

  151. Portsmouth..Commercial Road..Pharmacy…Edina..so helpful.
    I am Profoundly Deaf and Edina wrote things down for me, so I would understand. She even phoned my GP’s surgery about my repeat prescription.
    Boots didn’t have my eye-drops, but because of their quick,efficient service; I was able to collect them the following day.

  152. talktobootspharmacy.com This is the site I visited to enter a survey. Well! where is it?
    Not the first time I have responded, or tried to to one of your notices, My code was
    given as 1178. Am I wrong to think that you are wasting my time?

  153. Shelley Ackland-Snow

    My contact is overmuch belated I’m afraid but I have just found my slip…….Code 1278

    I visited your Boots branch in Carlisle on a Saturday in March 2022

    I was looking for inspiration and new makeup (my last being brought way before lockdown!) as we were going to a school reunion the next week end
    I wondered into the No7 section and joked with the lovely assistant Julie ‘did she have anything that would make an old girl look like a superstar!’
    She was wonderful gave me a great makeover recommending products for me (age and skin being considered)
    not being greatly skilled at the make up malarky she also gave me tips on what to use especially the use of highlighter -brilliant !
    I left the branch happy laughing and feeling a million dollars! My husband even noticed ‘I’d had something done’😂😂
    I would like to belatedly thank Julie very much indeed she was so lovely and really helpful
    I continue to use the products she recommended all from No7 and people do notice !

    once again apologies for the delay result of having a very dis organised had bag that’s too big !
    I do hope someone reads this and the message gets through to the lovely Julie

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