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2nd & Charles Survey Option

Do you use 2nd & Charles to buy your used items? Do you shop for used items in their local or online store? 2nd & Charles would like to know your opinion in how you like their service. The survey option is available for those who would like to provide feedback.2nd & Charles

Taking the Survey

When you access the survey, you will be taken to a Survey Monkey web page to begin the survey process. First of all, you will need to have your receipt handy to enter the following information: date of purchase, location of purchase, time of purchase, and sale number.

When the above info is entered online, click the next button to proceed to the rest of the survey questions. The survey will only take three to five minutes to complete for most people. The information you give during the survey will not be shared with any other third parties. It will be held in strict confidence between the survey company and the survey request company.

If you do not have a receipt and would like to talk to customer service about any concerns you have, please call 800-876-4510. The opinions and feedback you offer will be greatly appreciated.

Learning More about 2nd & Charles

Did you know that you can trade items at 2nd & Charles? The store offers a variety of books, DVDs, CDs, video games, systems, accessories, and more. To learn more about your buying and trading options please take a look at the company site.

If you are interested in selling your used items, then you can drop off your items in house and take a look around the store. You will see your customer number on one of the in house screens when your items have been processed. Then, you can gain cash, trade in value, or decide to keep your inventory.

2nd & Charles are open seven days a week. Hours will vary depending on the day of business. Locations are available in Alabama, Colorado, Delaware, Georgia, Ohio, Pennsylvania, Illinois, Louisiana, Virginia, South Carolina, North Carolina, Maryland, and Michigan. For more detailed info on locations, please take a look at their store locator.

Providing Valuable Feedback

By visiting the survey option at www.2ndandcharles.com/storesurvey, you can provide honest and valuable feedback to improve future services from 2nd & Charles. Let them know how you really feel about your most recent experience!

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